You Have Questions — We Have Answers
Looking for reliable waste removal service? We know you have questions — from delivery details to pricing, disposal guidelines, and more. Our team is here to make the process as smooth, convenient, and stress-free as possible. Check out our frequently asked questions below for everything you need to know before booking your waste removal service.
Yes — All of our dumpsters for waste removal service come equipped with a convenient rear access door. The rear gate swings all the way around and lies flat against the side of the dumpster when opened, allowing for easy, safe loading. The top of the container is completely open.
At this time, we do not provide weekly residential curbside waste removal service. However, we’re more than happy to help homeowners with their remodeling, clean-up, or disposal needs through our convenient roll-off dumpster rentals.
While we cannot guarantee your driveway will remain spotless, we do recommend placing two 4×8 sheets of plywood underneath the dumpster’s delivery spot. These can be made from scrap wood (with no screws or nails) and will help protect against scratching or dimpling. The wood will remain in place after we pick up the dumpster.
Please be aware we cannot guarantee your driveway will remain crack-free, as our trucks can weigh up to 30,000 lbs, and fully loaded, up to 54,000 lbs. If you’re worried, we suggest choosing our 10-yard container, which is significantly lighter. We are not liable for any damage to driveways.
Yes — but placing a dumpster on your lawn may cause marks, ruts, or other damage due to its heavy weight. Some jurisdictions prohibit placing dumpsters on grass, and there may be additional complications if we need to back over a curb. Please check with your local building department first. We are not liable for any damage to your lawn or curbing.
Yes — We service both our own compactors (leased to you) and customer-owned compactors as well.
We only use 20-yard dumpsters for heavy materials, like dirt or concrete. The load should be kept at least 6 inches below the top of the container. Loading heavy materials alongside other debris may result in additional charges due to excess weight. Please call us for more details. Do not overload — any overweight penalties are the customer’s responsibility.
We gladly accept cash, money orders, cashier’s checks, credit cards, or business checks (with a valid I.D.).
Most homeowners choose to place their roll-off container in their driveway. Please make sure your driveway is firm enough to handle the weight of the truck and the filled container — heavy loads may cause damage. We can also place the container on your lawn, but this may leave ruts or damage the grass.
Please make sure there’s at least 25 feet of overhead clearance for delivery, and be cautious of nearby trees, power lines, or other obstructions. We are not liable for any damage to driveways, curbs, walkways, overhanging limbs, or power lines.
Dirt, bricks, and other heavy materials may be placed in the container, but heavy material should fill no more than 1/3 of its total volume. Our trucks are rated to carry up to 10 tons safely. If a container is overfilled, it is the customer’s responsibility to unload the excess. All overweight penalties will be passed along to the customer.
Tires
Batteries
Asbestos
Propane tanks
Fluorescent tubes
Herbicides or pesticides
Paint and thinner (dry cans only)
Liquids, solvents, freon, or chemicals
Biohazard or medical waste
Equipment that contains gas or oil (such as lawnmowers or chainsaws)
White goods (refrigerators, stoves, etc)
Concrete should be placed in a separate container
It’s preferred for you to be there to sign for delivery and make payments. We do require a deposit at delivery (by cash, or previously by phone with a credit card or check). If you’re unavailable, please make sure we have a delivery agreement by email or fax before delivery. Alternatively, you can mark the delivery spot with flags or another indicator.
Please keep the delivery area clear and accessible. Make sure there are no vehicles blocking delivery, and all waste is safely contained within the dumpster with the rear gate closed. If the delivery cannot be made due to inaccessibility or overloading, additional trip charges may apply.
The price for temporary roll-off service is based on two components: delivery (haul) and disposal (landfill). Our flat haul rate includes disposal up to 4 tons. Anything over 4 tons is subject to additional disposal fees, which are charged by weight. Please call for details.
We provide same-day service if you call in the morning. If you call in the afternoon, we do our best to service your container that day, but due to landfill hours, delivery may be scheduled for the following morning.
It depends on the size of the container you select.
For a 10-yard container, we need at least 30 feet of space, 10 feet in width, and 15 feet of overhead clearance for delivery.
For a 20-yard or larger container, we need at least 60 feet of space, 10 feet in width, and 25 feet of overhead clearance.
We are committed to keeping our waste removal service prices as low as possible while honoring industry regulations. Rising fuel prices and growing environmental compliance costs are factors outside our control. Our standard fuel/environmental charge helps us account for these additional expenses while delivering the best service at a fair price.