You Have Questions — We Have Answers
Looking for reliable waste removal service? We know you have questions — from delivery details to pricing, disposal guidelines, and more. Our team is here to make the process as smooth, convenient, and stress-free as possible. Check out our frequently asked questions below for everything you need to know before booking your waste removal service.
Yes – All of our dumpsters come equipped with a convenient rear access door. The rear door swings all the way around and lies flat against the side of the dumpster when opened, allowing for easy and safe loading. The top of the dumpster is also completely open.
At this time, we do not provide weekly residential curbside waste removal service. However, we’re more than happy to help homeowners with their remodeling, clean-up, or disposal needs through our convenient dumpster rentals.
While we cannot guarantee your driveway will remain spotless, we do recommend placing two 4×8 sheets of plywood underneath the dumpster’s delivery spot. These can be made from scrap wood (with no screws or nails) and will help protect against scratching or dimpling. The wood will remain in place after we pick up the dumpster.
Please be aware we cannot guarantee your driveway will remain crack-free, as our trucks can weigh up to 30,000 lbs, and fully loaded, up to 54,000 lbs. If you’re worried, we suggest choosing our 10-yard container, which is significantly lighter. We are not liable for any damage to driveways.
Yes — but placing a dumpster on your lawn may cause marks, ruts, or other damage due to its heavy weight. Some jurisdictions prohibit placing dumpsters on grass, and there may be additional complications if we need to back over a curb. Please check with your local building department first. We are not liable for any damage to your lawn or curbing.
Yes — We service both our own compactors (leased to you) and customer-owned compactors as well.
We use 15-yard and 20-yard dumpsters for heavy materials like dirt, concrete and shingles. The dumpster should not be filled more than 1/2 full with heavy materials. Loading heavy materials alongside other debris may result in additional charges due to excess weight. Please call us for more details. Any overweight penalties due to overloading are the customer’s responsibility.
We accept all major credit cards. We can accept ACH and business checks after a credit application is completed and approved.
Dirt, bricks, and other heavy materials may be placed in the container, but heavy material should fill no more than 1/2 of the dumpsters total volume. Our trucks are rated to carry up to 10 tons safely. If a container is overfilled, it is the customer’s responsibility to unload the excess. All overweight penalties will be passed along to the customer.
Tires
Batteries
Asbestos
Propane tanks
Fluorescent tubes
Herbicides or pesticides
Paint and thinner (dry cans only)
Liquids, solvents, freon, or chemicals
Biohazard or medical waste
Equipment that contains gas or oil (such as lawnmowers or chainsaws)
White goods (refrigerators, stoves, etc)
Concrete should be placed in a separate container
You do not have to be on site when the dumpster is delivered. If there is a specific spot you would like the dumpster placed, please disclose the location when you schedule the dumpster for delivery or mark the area with flags or another indicator.
Please keep the dumpster area clear and accessible. Make sure there are no vehicles blocking the dumpster, and all waste is safely contained within the dumpster with the rear gate closed. If the dumpster service cannot be completed due to inaccessibility or overloading, additional trip charges may apply.
We provide same-day service if you call in the morning. If you call in the afternoon, we do our best to service your dumpster that day, but due to landfill hours, service may be scheduled for the following morning.
It depends on the size of the dumpster you select.
For 10, 12 and 15-yard containers, we need at least 30 feet of space, 10 feet in width, and 15 feet of overhead clearance.
For 20, 21 and 30-yard dumpsters, we need at least 60 feet of space, 10 feet in width, and 25 feet of overhead clearance.
Most clients choose to place their dumpster in their driveway. Please make sure your driveway is firm enough to handle the weight of the truck and the filled dumpster — heavy loads may cause damage. We can also place the dumpster on your lawn, but this may leave ruts or damage the grass.
Please make sure there’s at least 25 feet of overhead clearance for delivery, and be cautious of nearby trees, power lines, or other obstructions. We are not liable for any damage to driveways, curbs, walkways, overhanging limbs, or power lines.